Which time you can check-in, how long do you have to leave the room? Rooms can be booked from 15:00 on the day of arrival. Check-out time is until 11:00 on the day of departure. Early arrivals or late departure are subject to availability and / or at an additional cost. If required, please inquire at our reception.
Is it possible to extand the booking if we choose to stay here? Depending on the hotel’s occupancy, it is of course possible to extand your reservation, please arrange this at reception.
Are there rooms with a balcony? Is it possible to smoke on the balcony? Our Deluxe King rooms and President Suite have a balcony. According to current legal regulations, smoking is only allowed in designated areas, unfortunately not inside the hotel and on the balcony.
Where can I park and how much does it cost? Parking is possible free of charge for our hotel guests in the hotel’s own, barrier-covered and camera-monitored car park. If you send us your license plate before arrival, our barrier will automatically let you in and out during your stay at the hotel, or please indicate your collection request at reception upon arrival.
Can I pay with a SZÉP card? Of course, we also accept MKB, OTP and K&H SZÉP cards and you can pay your bill from any pocket.
Can I bring a dog (pet)? Unfortunately our hotel does not accept pets.
How long is the restaurant open in the evening? The restaurant is open from 7 a.m. to 9 p.m.
Breakfast is served from 07:00 to 10:00 and dinner from 18:00 to 21:00.
Our guests can order a dring in our Lobby Bar until 22:00
How are the wellness opening hours? Currently, our Semira Day Spa wellness world is closed indefinitely. For current opening hours, please call our reception.
Is there a hairdryer and bathrobe in the rooms? Each room is equipped with a bathrobe, wellness slippers, hairdryer, bathroom toiletries and kettel with tea and coffee making facilities.
Is there a minibar in the rooms? The rooms are equipped with a minibar, will be charge according to consumption and will be recharged every day.
Is it possible to book a massage in advance? Yes, it is possible to book a massage in advance. Please write your booking request to us at .
What sights and programs opportunities can we offer in and around the city? You can get more information about the programs and sights of Zalaegerszeg and its surroundings HERE.
Is the hotel accessible by bus?
The Zalaegerszeg bus station is located 160 meters from the hotel, so our guests arriving by bus can easily reach us.
Is a shuttle service available at the hotel? Yes, ask at reception for details.
In case of food allergy, can I eat at the hotel (gluten, lactose, etc.)? Please, let us know your allergies in advance in writing and our kitchen will prepare food for you according to the letter.
Is there a laundry service in the hotel? AThe hotel has a laundry service, which can be contacted at the reception for more information.
What is the hotel’s policy with mask wearing? Given the current situation, it is mandatory to wear a mask in all comman areas of the hotel, except when our guests have a meal or a drink. Please kindly understand and contribute.